Policies
Shipping & Returns
We ship worldwide with fully insured delivery. Every item is carefully packaged in premium presentation materials to ensure it arrives in perfect condition.
Domestic Shipping (USA)
All orders are shipped via FedEx with full insurance and tracking. Most orders ship within 1-2 business days of payment confirmation. Signature confirmation is required on all shipments.
International Shipping
We ship to collectors worldwide via FedEx International. International shipments are fully insured and include tracking. Please note that customs duties and import taxes are the responsibility of the buyer.
Packaging
Every specimen ships in a custom-fitted, padded presentation case. Fragile crystals, fossils, and gems receive additional foam supports and shock-absorbing layers. Large or fragile items use double-boxing with archival tissue. We take extraordinary care to ensure your specimen arrives in the same condition it left our hands.
Returns
We stand behind every item we sell. If for any reason you are not completely satisfied with your purchase, please contact us within 14 days of receipt. Items must be returned in their original condition and packaging. Refunds are issued upon receipt and inspection of the returned item.